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        Do you have a question about a Tempest product? Need technical support? Please register for Tech Talk - it only takes a minute - and post your question here. We'll get right back to you with an answer!
        hi, i am looking for a projector enclosure for Barco Series 2 projectors, mainly DP2K-12C but am unsure which enclosure should be used.
        Posted by mohamad nasir, Singapore               November 18 ,2013 @11:11pm

        Hi Mohammed,
        You will need a Cyclone 8210 HUSH enclosure for this projector - assuming you will be using it indoors for boothless cinema. If outdoors then it's the 8210.
        Please email info@tempestlighting.com with your full contact details and we'll be happy to get you pricing.
        Posted by admin, United States               November 18 ,2013 @11:11pm
        Hi, I am looking to buy a projector enclosure that will be outdoors year round in Alberta, Canada. Temperatures reaching a low of 40 degrees (c) and about 6 months of snowfall. Will the Blizzard enclosures suffice? Or will I need a Tempest or Cyclone enclosure?
        Posted by H, Canada               November 05 ,2013 @11:11am

        Hello H!
        Either will be fine, especially with the recommended thermal insulation kit. Please email info@tempestlighting.com with your projector make and model and we will put a distributor in touch with you for the appropriate enclosure.
        Posted by admin, United States               November 05 ,2013 @11:11am
        Morristown New Jersey, usa
        Posted by Osezua Abhulimen, Nigeria               November 01 ,2013 @10:10am

        Please email info@tempestlighting.com with details of the projector make and model and we will pass your request to our national distributor.
        Posted by admin, United States               November 01 ,2013 @10:10am
        Hi,
        I am planning to buy a Tornado 2100 to protect a Lighting Effect Projector. We want to install the whole system outside in a ski resort.
        I would like to know what is the lowest design temperature of your equipment. I would also be interested to have a list of references for similar equipment in the same kind of environment.
        Kind regards
        Gerard Capony
        General Manager
        Posted by Capony, France               October 23 ,2013 @3:03am
        Hi. I am currently using a Cyclone 8200 Series Projector Enclosures for a laser projector. I would like to tilt the projector inside the case for 19 degrees upward. Would it be possible to do this and do I need to concern about the refractive index of the front glass?
        Posted by Heily Lai, Hong Kong               August 15 ,2013 @6:06am

        Hello Heili,
        This may well work since the glass we use for the projector window is very high quality.
        I suggest you try it and if it does NOT work then contact us and we can make a 19 degree window to fit your Cyclone using A/R glass.
        Please let us know how you get on!
        Posted by admin, United States               August 15 ,2013 @6:06am

        The World of Color Tornados have an early model DEC3.0, which is no longer in production. Your unit has flipped into a development mode, probably through some kind of corruption in its memory.

        There are a couple of things to look for. First, if the enclosures are all running 24/7 (as they should be) and haven’t been turned off since they were installed, it’s probably a good idea to cycle power and check function periodically – say once a month. This would clear any such corruptions building up over protracted periods.

        If none of this works we can supply replacement controllers (current model is DEC 3.3) that will drop in physically to the same footprint as the existing 3.0 controllers.

        My advice would be to monitor the system for a while and if the same problem persists we should consider upgrading to DEC3.3.
        Posted by Tim Burnham, United States               March 12 ,2013 @12:12pm
        Recently had an error message on a tornado tempest dome "DEM]!EM] 271L!77" could not find anything in the manual, but a power cycle of the unit fixed the problem. Any advice on what to look for?
        Posted by Roxanne Rosas, United States               February 24 ,2013 @9:09pm
        Hi Jose. It sounds like the unit may have corrupted. Please email me with your contact details at tempest@jese.co.uk .
        Posted by Hamish, United Kingdom               February 13 ,2013 @1:01pm
        I recently did a firware upgrade to a DEC 3.2, everything went right acording to the procedures till the very end when the DEC 3.2 rebooted I could not connect to it any more. On the DEC display it gives me a data link fault error. How can I fix this?
        Posted by Jose , United States               February 13 ,2013 @5:05am
        Hi Chris - it's 11" high, then you have the unistrut, which is 13/16 - so say 12".
        Posted by Tim Burnham, United States               February 12 ,2013 @11:11am
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